AI Voice Agent NZ | Never Miss a Business Call
Every missed call is a missed opportunity. Research shows that 85% of customers who cannot reach a business on the first call will not call back. They simply move on to the next option. For NZ small businesses, that means lost revenue every single day.
Our AI voice agent, powered by KiwiAgent, answers every call to your business 24 hours a day, 7 days a week. It handles enquiries, books appointments, qualifies leads, and sends you detailed call summaries. All without you lifting a finger.
Built for the NZ market, our voice agent understands Kiwi business culture and handles calls with a natural, professional manner that keeps your customers happy and your pipeline full.
What Your AI Voice Agent Can Do
A professional, always-available phone agent that handles calls exactly the way you want.
24/7 Call Answering
Never miss a business call again. Your AI voice agent answers every call around the clock, whether it is 3am on a Sunday or midday on a Monday. Every caller gets a professional, helpful response and you never lose a lead to voicemail.
Appointment Booking
Your AI voice agent can check your calendar availability in real time and book appointments directly during the call. Customers get instant confirmation, and you get a fully qualified booking without touching your phone.
Call Transcripts & Summaries
Every call is automatically transcribed and summarised, so you can quickly review what was discussed without listening to recordings. Summaries are sent to your email or CRM immediately after each call.
NZ Voice Personality
Our voice agents are designed to sound natural and professional with a personality suited to the NZ market. Callers feel like they are speaking with a real person who understands Kiwi business culture and local context.
CRM Integration
Your AI voice agent connects with popular CRM systems and business tools. Call data, lead information, and appointment details sync automatically, keeping your workflow seamless and your customer records up to date.
Custom Call Scripts
We build custom call handling scripts tailored to your business. Whether you need the agent to qualify leads, take messages, answer pricing questions, or route urgent calls to your mobile, we configure it to work exactly how you need.
How It Works
From setup to answering your first call in as little as one week.
Setup & Configure
We work with you to understand your call handling requirements, configure custom call scripts, and train the voice agent on your business information. We set up integrations with your calendar, CRM, and any other tools you use. The entire setup typically takes 3-5 business days.
Go Live
Once testing is complete and you are happy with how the voice agent handles calls, we activate it on your business number. You can forward calls to the agent full-time or only during after-hours, weekends, and holidays depending on your preference.
Monitor & Improve
We continuously monitor call quality, review transcripts, and refine the agent's responses based on real conversations. You receive regular reports on call volumes, lead quality, and booking rates. As your needs change, we update the agent to match.
Built for New Zealand Businesses
Our AI voice technology is powered by KiwiAgent, a platform built specifically for the NZ market.
Frequently Asked Questions
Everything you need to know about our AI voice agent service.
When a customer calls your business number, the call is answered by an AI-powered voice agent that sounds natural and conversational. It can answer questions about your services, take messages, book appointments, and qualify leads, all in real time during the phone call. If the caller needs to speak with a human, the agent can transfer the call to your mobile or take a message for callback.
Not at all. Modern AI voice technology has come a long way. Our voice agents use natural-sounding speech with appropriate pacing, tone, and even conversational pauses. We configure the personality to suit your business and the NZ market. Most callers do not realise they are speaking with an AI until we tell them.
AI voice agent integration is included in our Growth plan ($169/mo with basic features) and Scale plan ($269/mo with full features). For businesses wanting a standalone voice agent without a website subscription, plans start from $199/mo through our KiwiAgent partnership. Visit kiwiagent.ai for detailed standalone pricing.
Yes, our AI voice agents can handle calls in multiple languages including te reo Maori, Mandarin, Hindi, and Korean. This is particularly useful for NZ businesses serving diverse communities. We configure the agent to detect the caller's language preference and respond accordingly.
The voice agent can be configured to transfer calls to your mobile, landline, or another team member at any time. You can set rules for when transfers happen, such as for urgent enquiries, high-value leads, or when the caller specifically requests a human. If no one is available, the agent takes a detailed message and sends it to you immediately.
KiwiAgent is our AI voice agent technology partner built specifically for the New Zealand market. It powers our voice agent integrations and offers standalone voice agent solutions for businesses of all sizes. You can learn more about the full product at kiwiagent.ai. Through Go Digital, you get KiwiAgent voice technology bundled with your website and digital marketing services.
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Explore our other digital solutions to grow your NZ business online.
Never Miss Another Business Call
Get a free voice agent demo and hear how it handles your real business calls. No obligation, no upfront costs.